WhatsApp AI customer service on the app Hong Kong actually uses
Hong Kong customers prefer WhatsApp. BookDak runs on the official WhatsApp Business Platform, answering enquiries, quoting, booking and reminding 24/7. No app for customers to download.
More than auto-reply: a WhatsApp AI that gets things done
WhatsApp Business auto-replies send fixed messages. BookDak understands the question, quotes accurate prices, checks availability, books, follows up and reminds.
- Understands questions
- Accurate quotes and offers
- Books and reminds
WhatsApp pricing changed: design flows that save
From 1 October 2026, WhatsApp service messages are chargeable. We design flows that use fewer messages and the right template categories, and check your bill impact for free.
- Message-efficient design
- Correct template categories
- Free bill-impact check
Answer Instagram DMs too
One AI, one rulebook. Instagram DM is included, so ad-driven enquiries get the same instant replies and bookings.
- WhatsApp + Instagram DM
- One inbox
- Seamless human handoff
FAQ
Do I need a new WhatsApp number?
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Not necessarily. We set up the official WhatsApp Business Platform around your situation and keep a familiar number where possible.
Who pays WhatsApp message fees?
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You pay Meta's fees directly at cost. We add no markup and design flows to keep them low.
Will Meta ban the number?
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We follow Meta's rules: purpose-built workflows, opt-in and human handoff, in line with platform policy.
Let’s set up your free trial
Apply below and we’ll reply within one business day. We confirm eligibility and a start date together. No card or payment details needed.
✉︎ info@bookdak.org