AI chat that talks with customers and closes the booking
BookDak is AI chat built for appointment businesses. No "press 1" menus: it understands questions like a person, answers, recommends, and books the customer in.
How an AI chatbot can feel like a real conversation
BookDak follows context, so "what about 7?" is understood as the same day. When it isn't sure, or the topic is medical or a complaint, it says so and hands over instead of guessing.
- Follows context
- Admits uncertainty
- Sensitive topics go to a human
From chat to booking in one conversation
It doesn't just answer questions: it quotes, introduces treatments, mentions first-visit offers and books a slot when the customer is ready.
- Quotes and recommendations
- Instant booking
- Follow-up reminders
Seamless handoff to your team
Every handoff includes a summary: reason, latest message, what the AI did and a suggested next step. Staff pick up in the same inbox.
- Auto labels and priority
- Conversation summary
- After-hours reply times
FAQ
How is this different from ChatGPT?
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BookDak is a workflow built for your business: it uses only your prices and slots, connects to your booking system, and has human handoff and logs.
Do customers know they're chatting with AI?
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Yes. It's disclosed clearly, and customers can ask for a human at any time.
Can the chatbot go on our website?
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We focus on WhatsApp and Instagram DM, where Hong Kong customers are. Website chat can be discussed.
Let’s set up your free trial
Apply below and we’ll reply within one business day. We confirm eligibility and a start date together. No card or payment details needed.
✉︎ info@bookdak.org