AI chat that talks with customers and closes the booking
BookDak is AI chat built for appointment businesses. No "press 1" menus: it understands questions like a person, answers, recommends, and books the customer in.
How an AI chatbot can feel like a real conversation
BookDak follows context, so "what about 7?" is understood as the same day. When it isn't sure, or the topic is medical or a complaint, it says so and hands over instead of guessing.
- Follows context
- Admits uncertainty
- Sensitive topics go to a human
From chat to booking in one conversation
It doesn't just answer questions: it quotes, introduces treatments, mentions first-visit offers and books a slot when the customer is ready.
- Quotes and recommendations
- Instant booking
- Follow-up reminders
Seamless handoff to your team
Every handoff includes a summary: reason, latest message, what the AI did and a suggested next step. Staff pick up in the same inbox.
- Auto labels and priority
- Conversation summary
- After-hours reply times
FAQ
How is this different from ChatGPT?
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BookDak is a workflow built for your business: it uses only your prices and slots, connects to your booking system, and has human handoff and logs.
Do customers know they're chatting with AI?
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Yes. It's disclosed clearly, and customers can ask for a human at any time.
Can the chatbot go on our website?
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We focus on WhatsApp and Instagram DM, where Hong Kong customers are. Website chat can be discussed.
Book a free demo
A live demo on your own price list. We reply within one business day.
✉︎ info@bookdak.org